METER READING

     Timely & accurate meter reading by skilled meter readers
      Personalised services to consumers during evenings and holidays
      Efficient reporting system to take care of faulty metering devices &
         equipment. 
     Attending customers complaints promptly
     Adopting latest meter reading recording equipment for accuracy in
        data transfer for computerised billing
     Reliable and error free reading

COMPUTERISED BILLING 

     Accuracy in bills as the billing procedure is laid down by the
        authorities of billing
     Management reporting system to metering department, revenue
        department and senior management
     Instantaneous ledger posting to take care of consumers grievances

     Online query system to attend to customer problems
     Establishing spot billing & collection centres



SERVICES TO REDUCE LOSS OF ELECTRICITY

     Distribution studies
     Studies to analyse losses - technical & commercial
     Calibration of meters
     Replacement of faulty meters


ADVANTAGES

The following benefits accrue as a result of the above services to utility customers.

     Cost effective total solutions for effective billing, collection and
         revenue accounting.
      An opportunity to optimise available resources. Usage of 
        hightech  equipment for time and labour saving operations
     Improved image of utility organisation due to customers satisfaction.
     No additional investment, rather an overall cost saving
      Job satisfaction among staff to handle other related jobs
        with proper support from OPGCAD
      

ASSOCIATES

• ELECTRICITY DE FRANCE (EDF), FRANCE

• ITRON INC., AUSTRALIA